1. Acceptance
The website www.sabarsg.com is owned by SABAR, a private limited firm established in 2025. SABAR is engaged in the business of trading readymade garments. The company does not manufacture its products but exclusively deals in trading garments.
2. Definitions
Unless specified otherwise, the capitalized terms herein shall have the meanings as follows:
- “Account”: The account created on the website by the User, in accordance with these terms, registered with and approved by SABAR.
- “Agreement”: The Terms and Conditions, Privacy Policy, and any other such terms agreed upon between SABAR and the User.
- “Applicable Law”: Any applicable laws, regulations, ordinances, and directives relevant to this agreement.
- “Company”: Refers to SABAR, its officers, directors, employees, and representatives.
- “Content”: Any information on the Website.
- “Customer”: Any user who purchases products from this Website or avails of its services.
- “Products”: All products including ethnic wear for women, men, children, or any other clothes/accessories/garments showcased on the Website for sale.
- “Services”: The services provided by SABAR, including trading and selling garments.
- “User”: Any individual who accesses the Site or avails Services on the Site.
- “Website”: Refers to www.sabarsg.com.
3. Interpretation
- References to legislation shall include any amendments or re-enactments.
- References to persons include corporations, partnerships, or governmental agencies.
- Singular terms include plural, and vice versa.
4. Acceptance of the Terms and Conditions
By using the Website, the User agrees to these Terms and Conditions. If the User is under 18 years of age, access to the Website must be supervised by a parent or guardian.
5. Payment Terms
- Accepted Payment Methods:
- Credit/Debit Cards
- UPI
- Wallets
- Internet Banking
- EMI options
- No COD: Cash on Delivery, cheques, or other offline payments are not accepted.
- Currency: All payments must be made in Indian Rupees (INR).
- Secure Payments: Payments are processed through secure third-party gateways.
6. Shipping Policy
- Free Shipping: SABAR provides free shipping for all deliveries within India.
- Processing Time: Orders are processed within 1-2 business days.
- Delivery Timeline: Deliveries are typically completed within 5-7 business days.
- Delays: SABAR is not responsible for delays caused by natural disasters, courier issues, or other unforeseen circumstances.
7. Exchange and Return Policy
Exchanges
- Exchanges are allowed within 7 days of receiving the product.
- Eligibility:
- Products must be unused, in original packaging, and include all tags and labels.
- Exchanges due to errors made by SABAR (e.g., wrong size or color) qualify for free shipping.
- For customer-initiated exchanges:
- A shipping fee of ₹200 applies.
- A new order number will be issued for the exchanged item.
Returns
- Returns are allowed only for defective or damaged products.
- To initiate a return, proof of the defect (e.g., photos) must be provided.
- The product must be returned unused, with all original tags, labels, and packaging intact.
8. Order Cancellation
- Customer-Initiated Cancellations: Orders can be canceled within 24 hours of placement, provided the order has not yet been shipped.
- SABAR-Initiated Cancellations: SABAR reserves the right to cancel orders due to payment issues, stock unavailability, or any other valid reason. Customers will be notified, and refunds will be processed promptly.
9. Unauthorized Access
The User is responsible for safeguarding their account credentials. SABAR is not liable for any unauthorized access or misuse resulting from negligence in maintaining account confidentiality.
10. User Information
- SABAR shall not be responsible for the accuracy or legality of User Information provided.
- SABAR reserves the right to verify or remove any User Information deemed inaccurate or inappropriate.
11. Content on the Site
Users are prohibited from uploading or sharing any content on the Website that:
- Violates intellectual property rights.
- Contains malicious software or viruses.
- Is defamatory, obscene, or unlawful.
12. Operational Hazards/Computer Virus Attacks
SABAR endeavors to maintain a secure Website. However, it cannot guarantee the absence of operational hazards such as viruses or system errors. Users are advised to ensure their systems are protected.
13. Tailored Advertising
- Third-party service providers may use cookies to collect data on browsing patterns to serve tailored advertisements.
- Users may opt out of tailored advertisements but may still receive general ads.
- SABAR is not responsible for the content of third-party ads or services.
14. Rights of SABAR
- SABAR reserves the right to refuse service, terminate accounts, or cancel orders at its discretion.
- Promotional offers or discounts are subject to change without prior notice.
- SABAR may suspend Website operations for maintenance, testing, or upgrades with prior notice to Users.
15. Waiver and Severability
- If any provision of these Terms is deemed unenforceable, the remaining provisions shall remain in effect.
- Failure to enforce any provision shall not constitute a waiver of rights.
16. Product Properties/Washing Care/Sizing Disclaimer
- Slight variations in color, design, or finish are natural for handcrafted products.
- Users are advised to follow washing instructions provided with the product to ensure durability.
17. Grievances and Redressal
For any grievances, please contact us at:
- Email: [email protected]
- Phone: +91- 84279 54033 We aim to resolve complaints within 7 working days.
19. Indemnity
Users agree to indemnify SABAR against any claims, damages, or losses arising from:
- Violation of these Terms.
- Infringement of intellectual property rights.
- Unauthorized or fraudulent activities.
20. Amendments and Updates
SABAR reserves the right to update these Terms at any time. Users are encouraged to review these Terms periodically for changes.
21. Governing Law and Jurisdiction
These Terms are governed by the laws of India. Any disputes will be resolved in the courts of Panchkula, Haryana.
22. Product Properties/Washing Care
- Handwashing: Gentle handwashing is recommended. Avoid soaking and wash similar colors together.
- Storage: Store clothing in a cool, dark place to avoid fading or damage.
- Material Care: For silk blends, dry cleaning is preferred.
23. Grievance and Legal Requests
For legal notices or grievances, email us at [email protected]. Please include:
- Applicable law under which the request is made.
- Details identifying the user or account.
- Purpose and type of information requested.
24. Contact Information
If you have any further concerns, reach out:
- Email: [email protected]
- Phone: +91- 84279 54033
By using the Website, you agree to abide by these Terms.